We get 30% more applications from native Americans now. There's no stigma of rejection in the community anymore.
Floyd Rummel III
CEO, Northern Hills FCU
Earlier we processed 35% apps within an hour, falling short of our 60% SLA. Now, we not only exceed our SLAs but also provide instant decisions.
Natalie Brown
Senior Vice President Lending
Altura Credit Union
Overriding Scienaptic AI decisions proved costly every single time and led to losses exceeding $60,000. We now totally trust the AI.
Chad Wilcox
Senior Vice President Lending
Credit Union of Colorado
We were at 28% automated decisions. With Scienaptic, we are at 75%.
Tony Nieto
Chief Lending Officer
On Tap Credit Union
Transforming Lending with Smart Decisioning
Michigan-based Advantage One Credit Union began serving employees of the McLouth Steel Corporation in 1952 and has grown to be a $231 million asset financial institution over the past 7 decades. The credit union is a full-service FI offering digital banking, personal finance, mortgages, auto loans, and more. Advantage One CU was looking for underwriting technology that could help them increase approvals at reduced risk, enhance member experience and streamline the lending process.
Deployment highlights
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Increased automation of underwriting processes
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Lending deeper through predictive intelligence
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Instant decisioning, qualification, and limit assignment using automated AI underwriting
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Efficient workflows to manage loan decisioning process